Custom API integration
Build on the Ask Bob API securely.
Use our REST API for chat, health checks, and operational automation. Authenticate with tenant credentials documented under authentication.
Best practices
- Store secrets server-side only
- Use idempotency keys for ticket-like operations
- Prefer webhooks over polling for events
- Respect rate limits and sandbox mode in non-prod
Architecture overview: /docs#architecture.
What to do next
Still stuck? Contact us before you have portal access, or open a ticket from Help & Learning after sign-in.